The press conference of e-Commerce Association of Bangladesh (e-CAB) took place today (November 8, 2014) at 4 p.m. at the V I P Lounge of National Press Club. The association has been established to ensure the growth of the e-Commerce sector in Bangladesh. Members of Advisory Council, Executive Committee and Standing Committee as well as owners and high officials of different e-Commerce companies and members of the print and electronic media were present at the event. N I Khan, Honorable Secretary Ministry of Education was present at the press conference. He expressed his strong support towards the e-Commerce industry of the country.
Mr. N I Khan said, “It is needless to elaborate the importance of e-Commerce in the present day world. Our government is devoted to build Digital Bangladesh and e-Commerce will play an important role in this regard. We must work together to spread the blessings of e-Commerce in 64 districts and 68,000 villages of Bangladesh.”
e-CAB’s Vice President, Syeda Gulshan Ferdous, delivered the welcome speech. She stated about the background and necessity of forming an association in e-Commerce sector. She said, “It is the Asian decade of e-Commerce and Bangladesh simply cannot ignore it. We have formed e-CAB to ensure positive and healthy growth for this sector. So far, more than 50 companies from Dhaka, Sylhet and Chittagong have joined our organization.”
Razib Ahmed, President, e-CAB delivered keynote speech where he elaborated the visions, objectives and activities of e-CAB and other aspects. He said, “All of us have a common dream, a beautiful dream which brought us together and inspired us to establish e-CAB. We want to build a Bangladesh where rural people will be able to buy products and services online.”
Md. Abdul Wahed Tomal, General Secretary, thanked everyone for attending the press conference and showing their support towards e-CAB. He said, “We want e-CAB to become an association that will work as a representative for the numerous e-Commerce businesses that are out there.”
Other members of e-CAB- Mir Sahed Ali, Joint Secretary; Mohammad Abdul Haque, Finance Secretary; Rezwanul Haque Jami, Director (Government Affairs); Shezan Shams, Director (Corporate Affairs); Sumon Howlader, Director (International Affairs); and Asif Ahnaf, Director (Communication)- also shared their thoughts and ideas with the audience and asked for their support. At present, there are several hundred e-Commerce companies in Bangladesh. In addition, there are more than two thousand individuals and organizations selling products and services via Facebook page.
Lack of necessary policy, regulations and infrastructure, hindered the growth of e-Commerce in Bangladesh. Seamless and secure online transaction is yet to be established.
Most of the e-Commerce organizations use ‘cash-on-delivery’ as the preferred payment method, which is hindering the growth of the payment processing and secure payment methods; thus giving rise to unbanked transaction, contrary to the government’s goals. e-Cab wants to address these issues. Online fraud is another big problem. There are no associations or organizations or proper laws to deal with online fraud. Delivery of products and services is by far the biggest challenge for e-Commerce organizations. Though the country has a vibrant local parcel service sector, distribution of costly items in urban and pan-urban areas in single pieces is all but non-existent in an economic form. It is expected that e-CAB will play an effective role for e-Commerce sector in Bangladesh by addressing these pressing issues
e-CAB will focus on seven areas- online shops, e-Payment and transaction, e-Security, e-Commerce awareness and training, e-Commerce policy and guideline, delivery service, and e-Services.
In order to achieve its goals, e-CAB formed twenty standing committees that will work on different aspects of e-Commerce. They are- e-Commerce Policy & Guideline, e-Payment & Transaction, Compliance & Fraud Management, International Trade, Rural e-Commerce, Entrepreneurship Development, Government Affairs, e-Commerce Awareness, e-Security, e-Banking & Mobile Commerce, Facebook Commerce (F-Commerce), Digital Content, Delivery Service, Digital Marketing, Media & Communication, Quality Improvement, Women in e-Commerce, Affiliate Marketing, e-Tourism & Travel, and Telemedicine and e-Health.